About us

ITS is a software solutions company that builds systems around the way organizations work, not the other way around.

Our mission

To turn the way organizations work into clear digital systems that operate in their real conditions and grow with them.

Our vision

For every organization we work with to run on a system that matches the way it works, and for that system to evolve as its business evolves.

01Our story

We started with a problem we see every day

We saw successful organizations run on ledgers, Excel spreadsheets, and scattered conversations, and we saw off-the-shelf systems imposed on them that forced them to change the way they work instead of serving them.

So we built ITS on one principle: we understand the business before development. We analyze the processes and business rules with your team, then design the system and build it in stages that you review with us.

Today we work with organizations in different sectors, and alongside custom projects, we develop our own products, such as GoldTag for managing gold shops.

02Our values

The principles we work by

We start with the problem
We do not propose a solution before we understand the business and the constraints your team works within.
Clarity at every stage
A written scope, a deliverable for each stage, and regular communication with no surprises.
Commitment to what we agree on
What we write in the contract, we apply, and any change is documented before it is carried out.
A relationship that continues after launch
We stay with our clients after launch and develop their systems as their businesses grow.

03Our expertise

Experience in business and operations systems

Areas where we have built systems for day-to-day operations, from orders and inventory to field apps and connecting systems.

Business and operations systems
Custom ERP systems for orders, sales, purchasing, and human resources.
Financial cycles and inventory
Invoicing, collections, and cash boxes, with inventory updated on every transaction.
Field apps
Apps for technicians and sales reps, connected to the organization’s business system.
E-commerce
Online stores that connect to inventory and accept payment on delivery and by bank transfer.
Integration and backend services
APIs that connect existing systems and move data between them securely.
Business analysis and product management
Turning business needs into requirements, business rules, and an implementation plan.

Sectors we have worked with

Manufacturing
Food and beverage
Nonprofit
Real estate
Retail

04ITS in numbers

What we have built so far

10years
of experience in our team
7projects
delivered to our clients
5sectors
we have worked with

05Markets

Markets we focus on

We are based in Bursa, and these are the markets we focus on, in order of priority.

TürkiyeOur head office is in Bursa
SyriaOrganizations working with multiple currencies and unstable connectivity
Saudi ArabiaOrganizations that need Arabic interfaces and integration with their systems
United Arab EmiratesCompanies with multiple branches and currencies
QatarOrganizations moving from manual work to systems

Markets we focus on
Head office: Bursa

06Founders

Who leads ITS

Two co-founders lead every project: business and analysis on one side, engineering and development on the other.

Walid Kelzia
Co-founder & CEO
He leads the business and analysis department and its team. He turns the way an organization works into clear requirements and business rules, and manages the product and the phased delivery of the project.
LinkedIn
Radwan Ghraiwati
Co-founder & CTO
He leads the development team at ITS: he designs the architecture of systems and chooses the technologies, sets the code quality and testing standards, and oversees the infrastructure and the operation of systems after launch.
LinkedIn